RANGR SUPPORT
Let’s work
it out.
Help with your range calculations, saved cars and accessory setups.
Get in touch
For questions, feedback or a problem with Rangr, email support@dee.work.
For a calculation issue, include your iPhone model, iOS version, Rangr version and the values you entered. A screenshot and a short description of what you expected are helpful. Please leave out any personal or sensitive information.
How the calculator works
Which values can I change?
Every numeric field is editable. You can work with trip distance, battery used, dashboard range, departure charge, arrival reserve, additional charge, consumption and usable capacity. Valid changes update the connected figures. The departure and reserve sliders offer another way to explore charge levels.
How do I plan charging along the way?
Enter your trip distance, choose your departure charge and set the reserve you want at your destination. Additional charge shows the extra battery charge needed for that scenario. Try a higher departure charge or a different arrival reserve to see how the result changes.
Rangr calculates an amount of charge. It does not select charging stations, plan a route or estimate charging time.
Why does my trip range differ from the dashboard range?
Dashboard range is the estimated distance to an empty battery at the departure charge you enter. Trip range also accounts for the arrival reserve and any additional charge during the trip. A reserve leaves part of the battery available when you arrive.
Why can’t I enter a particular value?
Values need to be within the supported limits and fit together. Departure charge cannot be lower than arrival reserve, for example. Rangr shows a message when an entry is invalid. When you finish editing, an invalid entry is restored to a valid value.
Cars and profiles
Can I save more than one car?
Yes. Tap the current profile name to open Vehicle profiles, then choose Add profile. You can save separate profiles for multiple electric cars and additional profiles for the same car with different accessories.
A new profile copies the selected profile’s capacity and consumption. Close the list with Done and edit those values for the new car or setup.
How do I account for a trailer or roof box?
Create a separate profile and give it a recognisable name, such as “My car + trailer”. Enter the consumption you expect for that setup. Accessory names do not automatically change consumption; you choose the value used in the calculation.
How do I rename or delete a profile?
Open Vehicle profiles and swipe left on a profile to reveal Rename and Delete. Rangr keeps at least one profile, so Delete is available when you have more than one. You can reorder profiles using Edit.
Using your estimates
Results depend on the capacity, consumption and other values you enter. Actual consumption can change with speed, temperature, weather, load and driving conditions. Choose assumptions and an arrival reserve that suit your journey, and check your vehicle’s actual charge along the way.
Your saved data
Profiles and calculator settings are saved on your device. Rangr does not require an account or send these values to a server. Read the privacy policy for details.